Terms
and Conditions
About Us
afishycompany.com is dedicated to bringing
you the best products at affordable prices. As our company grows
we will increase our range and strive to improve our service
to you. From time to time our suppliers offer us superior discounts
which are passed directly on to you, so look out for our Special
Offers.
afishycompany.com is a part of Buckingham
Nurseries, a well established family run business which has provided
an excellent service for gardeners since 1945.
How to use this Catalogue
First find the items you wish to purchase
by browsing through our catalogue or by using the search page.
Then click on the "Add to Basket" button next to that
item. You will then be asked how many you wish to purchase. Type
this amount in and click on "Order". The item will
then be put in your shopping trolley and you will be taken back
to the catalogue so you can select additional items.
You can view the contents of your trolley
by clicking on "Basket" at any time. You then have
the option to remove items from the trolley or alter the number
of a particular items in the trolley.
When you wish to purchase the contents
of your trolley click on "Check Out". You will be asked
for your name and address and payment method. We accept Visa,
Mastercard and Switch (see below for information about credit
card security).
If you wish to pay by cheque or postal
order you will be given an option to send your payment in separately.
You will be given an order reference number. This should be written
on the back of the cheque (or on a piece of paper attached with
the postal order) with your full address and postcode and sent
to us by post.
Carriage and Packing
There a postage and packing charge of £3.95
for orders under £20, over £20 orders will be dispatched
free of charge. At present we only dispatch to UK addresses.
Delivery Schedule
We aim to dispatch all orders the next
day, assuming the item you wish to purchase is in stock. If there
is likely to be any delay in dispatch we will let you know as
soon as possible with a proposed date of delivery.
Back Orders
If for some reason your order cannot be
dispatched immediately we will give you the option of being put
on our Back Order System whereby your order will be kept on file.
As soon as the product becomes available we will inform you we
are able to dispatch the product and give you an approximate
delivery date.
Prices & Tax Charges
All prices include VAT. A VAT receipt will
be issued once you have entered your payment details.
We aim to keep all prices on this catalogue
as accurate as possible, however should a price change we will
inform you before you are charged.
Credit Card
Security
We know of no documented cases of credit
card fraud using our shopping system over the Internet. All credit
card numbers are encrypted in the software when the order is
placed using 128 bit encryption (this is a lot more secure than
standard SSL shopping sites). Credit card details are only decrypted
after they reach our office. They are not held in clear text
on any web site and never sent in an e-mail or e-mail attachment.
We take internet security very seriously and are confident that
credit card details given to our on-line ordering system are
secure.
However, if you are unhappy giving your
credit card details over the internet you can send them separately
by fax, phone or letter (we do not recommend sending credit card
details via e-mail). When you place an order you will be given
an order number. Please make sure you quote this, together with
your full address, postcode and daytime telephone number when
you send your credit card details through.
Guarantee
All our products carry the standard manufactures'
Guarantee. The products that we sell are all tried and tested
products which we hope will give you years of satisfactory use.
Contact Details
A Fishy Company,
c/o Buckingham Garden Centre,
Tingewick Road,
Buckingham,
MK18 4AE, England.
Tel: 01280 827929
Fax: 01280 815491
Office opening hours:
Monday - Friday, 10am - 5pm
E-Mail: info@afishycompany.com
Privacy Policy
We do not disclose customer's information
to third parties. Cookies are used on this shopping site, but
only to keep track of the contents of your shopping cart once
you have selected an item.
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